Sizing

*We work on FORVEVER NEW measurements when we create our garments.

*Please also check at every item’s description whether it is a regularor a slim fit. Regular fits are your looser fitting items with more leeway in the garment and that fits most body types, where your slim fits are the tighter more precise fitted garments where you really need to check your measurements.

* We have a return and exchange policy of 7 days after receiving your item(s). If you notify us that you would like to return the item in this time frame we will gladly exchange your item for a different size if we have it in stock. If not, you have an option of either a SKOONMA online credit or a refund.

A Refund or exchange is also only granted after we have received the item(s) back, inspected and cleared it for any damages or wear and tear that is not as a result from SKOONMA’S manufacturing. The courier costs for return will unfortunately be lost. We help you by giving the correct measurements for you to order the size most suitable to you. In the event that the fault lies on SKOONMA’S side, these costs will not be lost.

A Return or exchange can be lodged by emailing exchange@skoonma.com within the 7-day period after your parcel has been delivered by Aramex and signed for by you or the person receiving on your behalf.

 

VALUE GAURANTEE
1. Our garments get hand made locally in Randburg, South Africa by our staff of 2 amazing seamsters and 5 amazing seamstresses and they are led by our operational manager Lizette Uys. 
2. Our customer service, website and orders get managed by the competent Amiici team in George. 
3. Your parcel gets safely delivered to you by Aramex South Africa. 
4. Our look of the month winner receives 2 amazing bottles of the #Skoonma red wine from the prestigious Hermanuspietersfontein Wines.
5. We are proudly part of the SA Fashion Week (SAFW) team and attended our first trade show in 2018.
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